South Korean technology giant; Samsung has announced contactless pick-up and drop services for mobile devices in some parts of India. This is great news for Indian Samsung users. This means that Samsung customers who visit service centres can opt for drop-only services to get their mobile devices sent to their homes after repairs, or get their mobile devices picked up and sent back.
This is an innovative idea based on the times we live in. The coronavirus disease is still raging across the world and one of the best ways to reduce the spread is avoiding physical contact with other people. The new ‘pick and drop’ service will help with reducing the amount of people that have to come to service centres, thereby curtailing the spread of the virus. It is also very convenient for customers, as they are free from stress and are protected from the virus.
Samsung has officially kicked off the ‘pick and drop’ service in 46 cities for non-containment zones falling within municipal limits and with strict adherence to curfew rules. While the pick-up and drop service will cost Rs 199, the drop-only service for mobile device repair will be charged at Rs. 99.
A statement by Samsung says that “this will ensure Samsung smartphone and tablet consumers do not have to step out of the safety and comfort of their homes to get their devices serviced” The Company also said that “personnels involved in the pick-up and drop of the devices from the homes of consumers will follow all safety protocols”.
Customers can register their Galaxy A, Galaxy M, Galaxy S, Galaxy F, Galaxy Note and Galaxy Fold series and their tablets under this new pick-up and drop service.
The pick-up and drop service is an innovative idea and hopefully it becomes available in other parts of the world like Nigeria where a mass of Samsung users exist.